Privacy Policy – Luxoria Casino & Hotels Resorts

At Luxoria Casino & Hotels Resorts, safeguarding your privacy is our foremost concern. We are dedicated to protecting the personal information you provide to us and ensuring clarity regarding how we gather, utilize, and secure your data.

Information We Collect

When you make a reservation, register on our website, subscribe to our newsletter, or reach out to us, we may gather personal information such as your name, email address, phone number, payment information, and travel preferences. Additionally, we may collect non-personal data including browser type, IP address, and device details for analytical purposes and website enhancement.

How We Use Your Information

We utilize your information to:

• Process reservations and payments
• Enhance guest experiences and tailor your stay
• Send updates, special offers, or promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations and ensure the security of the resort
• Provide customer support and respond to inquiries
• Analyze usage patterns to improve our offerings

Data Protection

Luxoria employs industry-standard security protocols to safeguard your personal information. We utilize secure servers, encryption technologies, and restrict access to data solely to authorized personnel. Our security measures include SSL encryption for data transmission, secure data storage systems, and regular security audits to ensure the integrity of your information.

Sharing of Information

We do not sell or lease your personal information. We may share data with trusted service providers (such as payment processors and marketing partners) exclusively to perform services on our behalf, under stringent confidentiality agreements. We may also disclose information when required by law or to protect our rights and the safety of our guests.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. For more detailed information about our cookie usage, please refer to our Cookies Policy.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your personal data
• Object to the processing of your personal data
• Request data portability
• Opt out of marketing communications at any time
• Lodge a complaint with relevant data protection authorities

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

International Data Transfers

If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to such transfers.

Policy Updates

We may revise this policy to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Please review this page periodically to stay informed about our privacy practices.

Contact Information

For any inquiries or privacy-related requests, please reach out to us at:

Effective Date: January 1, 2025
Last Updated: January 1, 2025